In the USA? Visit Electric Tobacconist USA
12,000+ Reviews 98% Positive
aypal and all major cards accepted

An Item Has Arrived Broken/Damaged

If an item you have ordered has arrived smashed/broken/damaged, then please email our Customer Care team on with a photo of the broken product and your order number and we will resolve the issue as a matter of urgency.

If you believe you have received a faulty product (that didn't appear to arrive physically damaged), please read our troubleshooting Help Desk entries before contacting us.