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Can I Change My Order?

Need to change something on your order? If you are able to contact us within half an hour of placing your order we may be able to help. We are only able to remove products or swap with a product of the exact same value (i.e. a different strength or colour) - if you need items added to your order, then a new order must be placed through the website as normal.

When you get in contact, please include your order number and details of the product you would like to change. Please keep in mind our despatch deadline is 4pm (Monday - Friday).

Please note: If you placed your order over the weekend, then the chances are it's already packed and ready to go and we may not be able to amend your order in time.

If we cannot get back to you in time or if your order has already left our warehouse, we do accept unopened returns so contact us anyway and we'll be able to advise next steps for when it arrives.

Click here to contact our Customer Care team.

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