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Next Day Guaranteed Delivery + £3.50

I paid for Royal Mail Next Day Guaranteed and my order hasn't arrived

If you paid a premium for your next day guaranteed delivery and your order has not arrived, we will reimburse you, provided Royal Mail has not attempted delivery.
Please note, the standard Royal Mail Next Day Guaranteed service does not guarantee a Saturday delivery. For guaranteed Saturday deliveries customer must select "Next Day Saturday Guaranteed" in the checkout.
If you feel you are owed reimbursement for the delay of a time-guaranteed delivery, please email us on help@electrictobacconist.co.uk with your order number and we will check the tracking and process a postage refund if necessary.