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Price Match Promise


Found one of our products cheaper on another website? Let us know using the form below and we will match their price.

Please read these terms before filling out the form below:

1) Complete either the form below 

2) We will get back to you within one working day.

3) Please read the following conditions to see if you are eligible to benefit from the Price Match Promise

Price Promise Conditions

  • This offer does not apply after you have placed the order. Only orders placed before processing an order will count.
  • The product must be in stock in the desired nicotine level or colour 
  • The price quoted on another website must include any delivery costs they add on
  • The company must be shipping from the UK and have a valid VAT registration number
  • For price matches against starter kits with which we offer a free e-liquid, the purchase price of the e-liquid will be taken into account (usually £3.99)
  • The Price Match Promise does not include auction and marketplace sites such as Ebay or the Amazon Marketplace.
  • The Price Match Promise does not include Supermarkets or Wholesale outlets
  • The Price Match Policy has a fair usage policy and does not apply to bulk orders - for more information please contact us
  • The Price Match is only applicable to the actual price displayed on a competitor's website plus any delivery costs.  It does not include other offers they may have e.g. a 10% off discount code, voucher or 'free sample' offers.