My discount code is not working
- You must be logged-in to your Electric Tobacconist account to apply a discount code.
- If you were emailed a code, it will only be valid for the account associated with the email address it was sent to. Discount codes are non-transferable so make sure you sign-in to the same Electric Tobacconist account the email was sent to.
- It is advised that you copy and paste any discount codes to ensure it is inputted correctly. Codes are case sensitive.
- Some codes are only valid on certain products or must meet a certain criteria before it will apply. Please check the terms of the code if it does not work.
Still no luck? Please email us on firstname.lastname@example.org to let us know. So that we can help you as quickly as possible, please include the following information in your email:
● The products you are trying to purchase
● If we emailed you a code, please forward this to us.