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Vype ePen Instructions/Troubleshooting

For optimal performance, your Vype ePen should be fully charged before first use.
● Open the device by detaching the ePen top from the ePen battery.

● Remove the silicone cover on the ePen cap before screwing it onto the ePen battery. Be careful not to over-tighten.

● Once the ePen cap is securely attached to the ePen battery, place the ePen top back over the ePen cap and push gently to secure.

● To switch on your ePen, click the double arrow button, or the single arrow button three times in quick succession.

● To begin vaping, press one of the two buttons and hold it down whilst inhaling.

● The device has two voltage settings: high and low. Use the double arrow button for more vapour and the single arrow button for less vapour.

● Pressing both buttons at the same time will not activate the battery and your ePen will not work.

● Vype ePen will only work with Vype ePen caps. No other type of refill will work.

● A Vype ePen mouthpiece is supplied so as to keep the mouthpiece from becoming unclean.

● When not in use, or when putting your ePen in your pocket or bag, it can be locked by clicking the double or single arrow three times in quick succession.

Vype ePen Troubleshooting:

Vype ePen not working? We recognise that even the most robust, best-designed e-cigs sometimes have their faults and that’s the case with the Vype range as well as many others. Here we’re looking at some of the key reasons you may find your Vype ePen not working and what you can do to fix the problem.

1. Low Nicotine Hit
Many traditional cigarette smokers may believe their Vype ePen faulty because of the level of nicotine they get per hit. Traditional cigarettes offer a more rapid, higher capacity nicotine hit than e-cigarettes which can make your initial vaping experience seem less satisfactory. This can easily be fixed though, by upping the nicotine strength of the Vype ePen caps you’re using. Traditional tobacco caps are available in strengths up to 18mg. 

2. Mild Throat Hit
If the throat hit from your Vype ePen is not strong enough then it could be once again, you’re not using the right nicotine strength e-liquid for your needs. It could also be a sign that the atomiser or clearomiser of the ePen has been flooded so you need to check this out too. However, it could also mean you need to upgrade to a different device, such as one of the many sub ohm vaping kits out there. Investing in a kit designed for vaping sub ohm e-liquids naturally leads to a stronger throat hit and this is also the case when you opt for a kit with a more powerful battery.

3. Vype ePen Battery Failure
When Vype ePen troubleshooting, it is often the battery which is the issue. The battery of the ePen is integrated and should work seamlessly but if you are having issues, it is worth checking for sure the device is fully switched on before getting in touch with customer services. You may find your Vype ePen faulty because the connection between your battery and device is at fault and you may need to clean the interior of the device. 

4. Vype ePen Leaking
The Vype ePen uses refill caps and as such, it shouldn’t be possible to leak. If you do find it is leaking, then it is worth swapping caps and seeing whether it was an issue with the individual cap you were using. Switching caps should be enough to clear up any leaking problems instantly. 

5. Vype ePen Not Charging
Not charging could be the reason your Vype ePen is not working. If you have established no clear problems with the battery, then check you are using the right charging cable. The Vype ePen is delivered with its own Micro USB charging cable and should only be charged via this cable and your computer. Any other charging cables should not be used, even if they appear compatible with the device.

6. Gurgling

Your ePen may be gurgling because there is not enough power to heat the liquid in your refill caps. Try fully charging the battery and the problem should go away.