If you order by 4pm on a week day your order will despatch the same day. Our Royal Mail standard delivery method means your order should arrive next working day from despatch date (and this is the case 90% of the time), but please wait 7 days before contacting us. If you need it quicker, you can select a faster delivery method (eg Royal Mail Next Day Guaranteed) in the checkout under "Shipping Method". For more information, click the Delivery Tab.

The Electric Tobacconist® Ltd abides by the Distance Selling Act (2000). If, once you have purchased items from us, you decide you no longer want them, then you have 28 calendar days in which to return them and we will refund them in full within 28 days of the cancellation date (including any postage and packing paid) as long as the packaging remains unopened. This excludes e-liquids, clearomizers and disposables.

Names are often manufacturer-led, but in general, there's not really any difference between a vape pen and a vape kit, except a vape pen tends to look more like a pen! 

A pod mod tends to be the more modern version of the above, but whereas vape kits and vape pens have clearomizer tanks that need refilling, pod mods have pods (capsules) that are pre-filled (either by the user, or as they come) and are taken off and replaced as and when needed.

All-In-One (AIO) kits are similar to vape pens but rather than using removable tanks, the battery and tank is one combined unit.

To fill a 'top fill' clearomizer with e-liquid, simply unscrew the mouthpiece at the top, now tilt the unit to a 45% angle and pour the e-liquid into the barrel against the inside wall of the clearomizer. The aim is the coat the inside wall with e-liquid. Avoid getting it down the central metal barrel (aka the breathing or central pipe) as this may cause it to leak.  Do NOT over fill your clearomizer.

Sub-ohm simply means the resistance of the atomiser coil is below 1.0 ohm. Sub-ohm coils are generally larger and therefore can utilise more power and cover a greater area of wick - a combination which results in massive vapour production. A high-powered device paired with a sub-ohm tank is required for sub ohm vaping (a separate high-drain battery may also be required - e.g. the Samsung 25R 18650).

"Direct-to-lung" is the suggested vaping style for most sub-ohm devices (as opposed to "mouth-to-lung" -  i.e. how a traditional cigarette would be smoked).

High-VG (over 60% VG), low nicotine (6mg or lower) e-liquid is recommended when using sub-ohm devices.

E-liquid-style kits of this type require the following upkeep:

1. E-Liquid refills - one bottle of e-liquid can last anything from a couple of days to a whole month depending on the size of the bottle and the amount you use it. Click here to see our e-liquids range. If you have a high powered sub ohm kit, you'll want to use an e-liquid with a VG content of 60% or greater. If using a low-power kit you'll want to use liquids with more than 50% PG

2. Replacement batteries: Once you notice the performance level and vapour production begin to diminish, you will also need to replace the battery. Batteries on this type of kit last anything from two to three months (and sometimes longer, depending on use). Replacement batteries can be bought here

3. Replacement clearomizers and coils: The clearomizer tank used to house your e-liquid has a small coil within it. This coil will burn out after anything from a few days to two weeks. At this point you will notice that either hardly any vapour is being produced, or there is a burnt taste to your e-liquid. If your clearomizer is of the disposable variety, you will need to replace the whole unit at this point. If it has replaceable coils, you will need to buy a new pack of coils.

A list of disposable clearomizers can be found here

A list of clearomizers with replaceable coil option can be found here 

This product comes with a 90 day warranty from the date of order. However, this does not cover misuse, damage or standard wear and tear.

We recommend using sub ohm e-liquid which generally has a high VG content. We advise you choose no higher than a 6mg nicotine strength as high powered devices produce far more vapour, which in turn deliver far more nicotine per inhalation.